Amwell | Medical Group (AMG) is a physician-owned and operated medical practice. We service our payer health plan, health system and employer group patients via American Well's state-of-the-art, HIPAA compliant, video-based platform. Our telepsychiatry offering is staffed by board certified psychiatrists. Our offering includes a national urgent care practice, a national behavioral health practice, which includes therapy, as well as a nutrition and sleep medicine practice. We practice across all 50 states - 24 hours/day, 365 days/year. Our providers are both single- and multi-state licensed and credentialed to work with our client referrals across the country

Providers can access the Amwell platform from most computers (PC, Mac) with a high-speed internet connection and video capability. Our mobile app can be accessed via most Apple devices (iPad or iPhone).

In order to join our network, you must have all of the following:

• Minimum 1 active state license

• Current board certification under the ABPN

• An active, unrestricted DEA license

Practicing telepsychiatry can be an extremely rewarding experience as you acquire a new skill set utilizing cutting edge technology. Many practitioners find convenience and flexibility in being able to provide services through the comfort of their own home or in addition to the work they do while in a clinic setting. In terms of profitability we currently estimate that psychiatrists assume a 30% hit with overhead expenses due to brick and mortar costs and can also acquire an additional 5% due to administrative costs. Practicing with the Amwell Medical Group removes these expenses as AMG handles everything including eligibility verification, claims payment, and any other insurance issues. By practicing with Amwell Medical Group providers can experience cost savings and directly pocket profit made from telepsychiatry service delivery.

At this time, we are marketing to ages 18 and up. Our child and adolescent psychiatry specialist coverage needs to be consistent across the states before we can announce that we are providing that service.

There are several federal regulations around Electronic Prescription Controlled Substances (EPCS). In keeping with these regulations, Amwell Medical Group will not prescribe EPCS direct-to-consumer (in patient’s homes), but may prescribe when a patient is being seen through a partner in-clinic site. Prescribing EPCS will occur through MD Toolbox which is a third party vendor verification system. If a provider is given privileges through MD Toolbox they will be allowed to prescribe only when a patient is in an in-clinic setting. Additional training and information will be provided to any psychiatrist who is required to provide this service. As an alternative the Amwell Medical Group does offer a standard letter to a patient’s Primary Care Physician to coordinate the writing of any controlled substances. The AMG Medical Director of Psychiatry is available for further discussion on this issue.

All psychiatrists are expected to coordinate their leave dates with the AMG Medical Director of psychiatry. If you are unavailable, the Medical Director of the telepsychiatry program will be covering cases untilyourreturn.If a patient must be seen the alternate provider in your state will cover in your absence and any work done will be documented in the note section of a patients chart. Additionally, the provider will send a notification to you regarding the patient’s care.

Our application process is simple! Providers will visit https://providers.amwell.com/ where they can complete and submit a credentialing application. If the provider’s credentials meet our criteria and the provider’s attributes match our current needs, we will put your application in process right away. If applicants are unsure about moving forward, they will have the opportunity to speak with a member of the Onboarding team for more information.

Initial visits are blocked for one hour of time, which is 45 minutes of face-to-face session time with 15 minutes after that for prescribing and notes. Similarly, follow up visits are set for 15 minutes which allows for 10 minutes of face-to-face time and 5 minutes for note taking and prescription refills. Documentation expectations are that all notes be completed within 24 hours of the visit. Please note that prescriptions cannot be generated until the notes have been completed.